TD Bank

Definitely NOT the most convenient bank…

Staff very rude, difficult to deal with

WORST EVER TD Bank branch I have been to (in Rivertown Plaza, S Federal Hwy, Deerfield Beach) in Broward. ( With an exception, that is, at least the bank tellers are helpful)

Does the TD Bank Regional VP ever review this branch management ???????????? My feeling is maybe NOT.

Do not go to this location the people that work there incompetent and they know nothing the branch manager is rude disrespectful and knows less than a four-year-old child. I deposited a check using their Mobile Banking and it says on the mobile banking app that it is instant easy for people on the go that don’t have time to go to the bank and clears in 24 hours or less and the next day I go to check and there’s a 8 day hold on my check for some reason What bank has an eight-day hold… On top of that I can’t pay my bills my grandma can’t get her heart medicine and due to Covid-19 money is a little tight at the moment so the bank did nothing to help the branch manager basically told me to screw off so I am now issuing a lawsuit personally against this location and the Bank Manager
.So I highly recommend anyone banking at this location to take your money out and go to another TD location they are the most incompetent bank and people I have ever dealt with in my entire life I have five bank accounts and even at Bank of America and Chase who are littwred with lawsuits have never treated me this way they’ve done nothing to help me they wouldn’t even release half the funds which I saw on their own terms and agreement that they can but they just didn’t want to so I highly recommend anybody to stay away from this location the bank manager is the most incompetent Person i have ever met and if you think the way I’m acting is out of line you imagine having no money because you spent all your money on bills expecting this to come in and then you do Mobile Banking which they say is quick easy and no hassle and then you find out the money you need absolutely need to pay a bills and take care of your family and pay for your kids food and stuff that you can’t get your money for 8 days and gave no explanation on why there is an 8 day hold basically answering I don’t know and none of them are willing to help you just imagine that.. and you tell me how you would feel I am so livid at that bank and took everything within me not to go in there and rip the person out from behind the counter

This is one of the worse banking establishments that I have ever dealt with, you can spend up to 45 minutes in a line waiting and still leave without what you can’t for. I left my bank of several years to do banking with this company and I regret it. I heard that the same branch on Sample Federal Highway in Pompano customer service is much better.