Autologists

Christopher works well with his customers. Very knowledgeable good guy

I have used this autobody shop twice this year on my BMW. Both times the work comes out to perfection! Their extremely price reasonable and they always stick to the estimated completion
time. This shop is 5 stars all the way.

Took such great care of my car. Got cheaper parts. And does the best service. Always answers and does the job right. Did so much work on my car and everything is perfect

This place does amazing work in a great turn around! The customer service is by far the best I’ve ever received in a business. Will always go back with any busy I have and will recommend to anyone. Very helpful thru any process of work that needs to be done. 10/10 in my book!

I made a BAD CHOICE is using Autologists. Here is an honest review of my experience. I decide to use them after speaking with Chris (the owner) and because of his passion for his work, his guarantee of the quality of his work, superior products and his personal promise, “that I would not need to return.”, sold me. Unfortunately, none of it came true. I thought that during this pandemic, I would give my business to a local, small business in hopes it would help to keep his business open and employees employed. We scheduled a date and time to drop the vehicle off and Chris stood me up and was a no show… which he did several more times throughout this experience. We called several times. Chris doesn’t answer his phone, doesn’t returns phone call, text message or emails. This happened over and over throughout this ordeal. (Unless he’s in need of something) He finally showed up over an hour late with no explanation and no apology. He promised the vehicle returned in 3-5 days, which came and went. He kept asking for more time which we gave him, so not to rush the work and to have it done right the first time. Two weeks later he delivers the vehicle to us in the rain and his work could not be inspected. The following morning all the imperfections of his work just leaped off the vehicle. Nearly every surface he painted had flays were the paint had runs in it. Areas to be painted were missed completely and you could see the primer. There was tape residue left behind. He did more damage to the vehicle than what was to be repaired. They broke the side power mirror from their lack of knowledge in how to remover the “cap” so it could be painted and had to replace it. Damage the roof trim, didn’t protect the inside of the vehicle, leaving it with dirt and grease everywhere and used the backseat area to store old parts etc., leaving dirt on the carpeting. We called and called Chris to bring these issues to his attention, we schedule an appointment to bring the vehicle back and again he stood me up… wouldn’t return my calls or text messages. We finally tracked him down, took the vehicle to him and although he took responsibility to address the issues, it was nothing but excuses for why the imperfection were there. It took him a month to get the vehicle back in the shop. We scheduled another appointment which he stood me up again for the 3 or 4th time. Drop the vehicle off with a turn-around time of 2-3 days. We had to contact him to find out whether the vehicle was ready, which he said it was and could be picked up… then he kept asking for more time because it wasn’t finished, with one excuse after another. 24 hours later they dropped the vehicle off at 9pm and his work could not be inspected until the following morning. The following morning, we could not believe what our eyes were telling us. Although they fixed the mirror and you would have thought, Chris, knowing all the issues, would have personally inspected the vehicle to ensure it was perfect, before it left his shop. None of the imperfections were the paint had runs in it, were fixed and remain, they chipped paint when removing the roof trim, the inside of the vehicle was filthy and they didn’t bother to wash the vehicle, when Chris said, all that needed to be done was to wash and polish the vehicle which he was going to do himself. Chris needs to learn the importance of good communications, customer service, how to delegate and inspect what he expects from his employees and others doing his work, otherwise inferior shoddy work will continue to leave his shop representing him and his business. I should have used a more recognized established, and more dependable larger body shop.