Hertz Car Sales Pompano (Closed Temporarily)

Good deal and the personal was very professional. They answer every questions and give me good advice.

We were on point when buying our car from hertz of pampano. Jeremy was a nice guy but the boss Bill was arrogant and seemed shocked we had it all together. He asked us about warranty options and we told him we would call For the information because we lived 3 hours away and he had already kept us waiting a long time even though there didn’t seem to be any another customers there. I’ve had to call repeatedly for him to finally email the information and now weeks later I’m still waiting for the paperwork he was suppose to fed ex me. How busy can you possibly be?? I called Jeremy to help and he said everything g gets filtered through Bill but that he will get the paperwork and fed ex it himself. Still waiting. I gave it 2 stars only because Jeremy was nice and still accepts my calls through this.

Please read: This place is no good. First time I spoke to the manager on the phone he was so rude and condescending, because I asked corporate to connect me with them since they have never answered calls. Then I make an appt that he was making sure I show up on time and when I got there on time he asks me to sit and relax and he only had one customer and its not like a line coming out of the doors. Then he goes on and on about how he does a job, that he believes is not getting paid enough for it and he deserves a lot more than he does. He also didnt like me calling him a sales person when he works at Hertz Car Sales plus sells cars.

Later on and on another day I decide to buy one of their vehicles which was, as per their claim, not on inventory yet and promised to send a bill of sale via email once available and despite my follow ups via emails and calls they never answer, I never got the bill of sale.

I truly and hurtfully believe that they discriminate against their customers for their race.

Copy of this complaint is going to the manager directly and to corporate. Now you know why Hertz files for bankruptcy.

They sell to “SELECT”customers at this location.avis car sales down the street will welcome you and actually display great customer service skills unlike Brian and Robert!Don’twaste your time here.

I was nervous but Robert made me feel so comfortable. He did not push me or anything like that. I asked my friends after I bought the car and they all said the car was nice and the price was great. Very nice experience.