CarMax

I have always had great experiences at all CarMax locations whether I’m selling a vehicle or buying one. Was searching for a specific car for my brother-in-law, and found two of them for a fair price at this CarMax. We walked right in, test drove both, picked one, and that was it! Henry was fantastic and made the process extremely easy. CarMax is simply the best used car buying/selling experience in the business.

After car shopping many places this was enjoyable experience. I walked in and asked the gentleman at the front desk if we could wonder the lot. We were able to do so without any pushy salesmen bothering us. However, even as we walked out we were not once approached by anyone. In my opinion that’s not the way to make sales.

Carmax offers a liquid market for used cars. Whatever the reason may be..it is a fair place to sell a car in an hour or two….for a FAIR price. Pretty automated process and staffed by people who know how to do their job and deal with the unexpected withe professionalism and a sense of urgency not common in FL.

I went to CarMax to sell my car. The staff was friendly and nice. However, their offer was $2244.00 below Carvana’s offer. The nice gentleman who gave us the appraisal advised that they were a wholesaler and that’s why offer was less than we were expecting. I am sure that people have had positive experiences in their dealings with CarMax. I just was not going to sell my car for such a low offer.

What a smooth experience. This is my 3rd vehicle purchased from Carmax locations around the country. This time was no different. I had a small hiccup with my first associate (Youngie was telling me that they weren’t doing test drives anymore and that carmax had a 7 day money back guarantee, if i didn’t like it. Ummmm…i wasn’t going to buy a car without test driving it…haha), but the gentlemen who were over seeing the floor helped pair me with the wonderful Joe Rodriguez. He made the process so easy and smooth. Even when my schedule got busy, he still managed to keep the ball rolling with no pressure. We chatted via the phone, text, and email, and before I knew it-I was sitting down to purchase my car. The sales process wasn’t pushy which made decision making easy. Let me tell you, the paperwork signing, was completely a breeze. I had purchased a car earlier this year, and that’s paperwork part was a nightmare. Everyone knew what the were doing, was friendly, and treated me with respect. Couldn’t recommend, this smooth buying process, any more. Thank you, Carmax!