Amscot – The Money Superstore

Went in today @5pm & didn’t get served til 5:45, Staff is very slow at that location & they try to multitask by helping other clients while helping you but they aren’t that skilled for that, Cassandra was the lady who helped me but she wasn’t much help at all, She instantly started asking uncomfortable questions, such as “What’s the money for” Then she gets on the phone & comes back & said she can’t process it, A simple Western Union, I assume she figured I was pulling a scam but all my credentials added up & I had to leave the store without even a reason of why I can’t get the money, I’m tact she told me that I wouldn’t be able to collect the money at all, so she red flagged 2 of my transactions with no reason at all, She needs to be fired or even demoted to Janitorial or Plain out fired, horrible services & because of it I will never use amscot again, big or small transactions never again….

I found the store to be clean, and the staff efficient and friendly. I was there to pay off a Payday advance I had taken from another location. This was no problem, which I greatly appreciated.
Keep in mind when you read these reviews, some of them are left by disgruntled employees that the store was unable to help. Save for the fact that one of the two ATMs was out of order, my experience was very positive.

Worst customer service ever was waiting for 20 minutes didn’t even get attended. They have two employees on site only one working but very slow do not come here

I would give ZERO STARS!!! The staff is absolutely horrible and unintelligent and screwed up dates that caused me to pay extra fees for no reason!! Rude, unintelligent and completely unprofessional. Typical Florida device. I highly suggest you NEVER go here

Wish i could give this place no stars. Trust me, you’re way better off paying for a money order next door at publix. The staff here loves to look at you and then pick who they want to serve, its the opposite of first come first serve. Might be one good employee but mostly they’re all incompetent.