SMITH Manufacturing

Worst customer service we have ever received. Bought a new machine that had problems from day one. The problems were pushed to us to get resolved. Had the machine 6 weeks now and have gotten 2 days use out of it. Finally had the problem diagnosed and Smith said they would send the parts. 1 1/2 weeks later still no parts. No phone calls back without 3 to them. I would think when a machine comes broke the company would overnight the parts so you can get to work, not take weeks, never communicate and then act like its no big deal when I still don’t have them.

SMITH Manufacturing is a company that builds quality surface-preparation equipment and cutters. We are a team of engineers and technical people working with hard- working contractors to achieve the right surface profile texture to improve the strength of their applications. Do you need help to make your work removal and surface preparation easier and more reliable call us.

Smith Manufacturing resolved an issue we had with wear component parts promptly and efficiently.

SMITH products are made in the USA since 1990 by passionate, innovative, and responsive employees with a sole focus to help make contractors hard work faster, easier and cost-effective. The entire sales staff are amazing so even if my rep isn’t there someone is available and willing to help.