H&R Block

A very pleasant experience. The agent was highly knowledgeable.

I’ve used H&R Block for taxes for the last several years and I’m very satisfied.

They made it so easy for me. I just go and he filled it for me and explained me very clear everything

My tax preparer was extremely unprofessional. I worked with Roy Zimmerman and he took me as a client because my assigned tax preparer was busy with a previous client’s issue. He rushed to get my taxes finished so that he can be ready for his actual client (who was a walk-in; and I know this because I listened to the conversation she had with Bri and her scheduled appointment was for the following day). He told me that he needed to rush to get my taxes done so that he can be there to help her and so that she doesn’t have to wait a while for him. When Roy asked me for my SSN, he repeated it very loudly to the point where I had to ask him for a pen so I can write it down so other people didn’t hear it! He also did this with my account/routing number. After this horrible experience, he had the nerve to give me a few business cards so I can recommend him to my friends/family. I will not recommend him or this location to anybody ever. I hope my taxes were done properly at the very least. Roy was also arguing with another employee in the office and kept repeatedly getting up from his seat to go back and forth with this other employee. He told me that he after he finished with my forms, he needed to “go in the back room to cool down.” He claims to have 25 or so years in this business and I can’t seem to understand how. He must have all first-time clients because I couldn’t understand how anybody would come back to him after experiencing the way he goes about taking care of business. I just hope that my taxes were PROPERLY COMPLETED and submitted to the IRS and that there were no errors. He was rushing so much I had to keep correcting the information he was putting in (spelling errors, entering in wrong numbers or in the wrong boxes). He gave me a coupon for $25 off (probably because he saw that I was extremely annoyed). I hope nobody else has to go through this horrible experience. Please teach this man how to act professional.

Roy zimmerman was the best we ever dealt with