Better Hearing World of Sound, A Division of Hear Again America

Finally realizing I had to do something about my hearing problem, I started the difficult search for a trusted individual to assist me in finding the right solution. After making several phone calls I decided to use Hear Again America on Commercial Blvd. in Fort Lauderdale.
After almost three months of trying different types of hearing aids I finally discovered the hearing aid exactly right for me. I can not express enough how much I appreciate the patience of Janine the audiologist. Her goal was to see that I was 100% satisfied.
Choosing Hear Again America was the best choice for me because of the customer service from Raquel to the personal care and concern from Janine. Top notch in every area. Let them help you find your perfect fit in hearing aids.

I was fortunate to come back to hear America again with a new audiologist Jannine. I was in the middle of switching from one brand and style to another as she stepped in. She helped me make the decision based on the nature of my profession. I am a Captain and I am on the water and in loud engine room spaces as well as quiet areas. With her help and patience I chose the Starkey Livio Edge Hearing aids. They fit my lifestyle perfectly, I can use them to answer my phone and make specific settings for different environments. The best part of the experience was working with Janine, She really loves her job and helped me to feel very comfortable with all of the decisions that I had to make, as well as teaching me how to use this high technology device. She even called me over a weekend to check on me when I was having some issues with the settings and help me correct things over the phone. The office manager Racquel is also a pleasure to work with, I always look forward to going back for a check ups.

About 2 weeks ago my husband and I went to this place so he could be be fitted for hearing aids. He was tested immediately and the audiologist,Glen, clearly explained the models available to him. A model was selected and placed in his ears. His hearing improved right away. Glen then downloaded an app to a smart phone and explained many of the features he could use like tapping twice on the aid to have it adapt to the immediate surroundings. Although many of the features seemed complicated Glen spent 2 hours with us explaining things. The same was true at the second appointment. We were never rushed. The office manager,Racquel, did everything she possibly could to get me the necessary paper work so we could get money back from insurance. This is a very pleasant, efficient, well-run office.

I really love this place! They are very thorough and helpful. They didn’t sell me hearing aids and then say “Good Luck!” They schedule quarterly visits to make sure my hearing aids are working at their top performance. They are friendly, courteous and professional.

To start, everyone here is so warm and inviting. We were greeted, with a smile, before i had my grandfather all the way out of the car. The welcoming feeling and superior service did not stop at reception. He (my grandfather) was treated like a family member throughout the visit. Because the doctor cleaned his ears and tuned his hearing aids, he can hear better than i can remember him hearing in at least 15 years. Females can speak in a soft voice and he is able to understand them clearly! I woke up today and one of his aids wasn’t working. I called the office, they had me come in and had his “ears” working in less than 2 minutes. I can go on and on with how AMAZING my experiences with World of Sound have been, but the bottom line is that the service, experience and outcome could not be better than what i get from World of Sound and i recommend and suggest that anyone with a hearing need uses this office.