Makita

First time customer today. I got the black bean and mushroom tacos.OMG they were good, and they weren’t tiny. Was a great first time there choice. My only hesitation are the prices but the lots of healthy items on the menu to choose from.

Last week I sent in 4 Makita cordless tools to the Makita Service Center in Pompano Beach Florida for repairs. This consisted of a circular saw, a reciprocating saw and two hammer drills. They called me with an assessment of what needed to be done and quotes for each tool. By the way, there was nothing wrong with the reciprocating saw which I suspected but I just wanted to have it checked out anyway because It was several years old and subjected to lots of tough use. All the necessary repairs were performed to the other three tools and completed immediately. I paid by credit card and all 4 tools were shipped via FedEx and were at my front door the very next day! Now they are all in brand new working condition and I’m really impressed! Not only with the speed with which they were serviced and shipped but also the communication from Juan and Mitch keeping me fully informed every step of the way. My expectations were totally exceeded!

I’m happy to be a Makita owner. During an issue I had with one of my tools (ended up being a setting), the service staff at Makita in Pompano Beach, FL, and especially Juan, was extremely helpful in getting me the help I needed. They were in constant contact with me during the process and were on top of everything. I have no reservations recommending not only Makita, but this Pompano Beach service facility.

I had a problem with my drills went to the store the guys were very helpful fixed the tool that was under warranty with no problem and fixed an additional one that wasn’t in a very reasonable price Quick repair professional team took the time to explain what was wrong with my drill gave me some tips of how to operate It better Very good experience in stressing time when the tools is your livelihood. thank you

Great leadership and customer service skills thank you mr Matayo and Kenny great job