OneMain Financial

I have had a very bad experience with this company. Their communication is terrible and they make it incredibly difficult to get a straight answer. I received an email stating the X would be withdrawn from my account on the agreed upon date. The payment was processed. Today I received an email that I missed my payment, which I did NOT, it cleared through my account. The woman on the phone told me that I needed to bring documentation into the office – DURING A PANDEMIC – in order for this to be rectified. In previous months I had been able to email all of the information needed. I will be looking for a new loan company, one that has the capabilities of communicating properly and has the best interest of their clients interests and health. Absolutely shameful that this is how they treat people.

I am well aware I have a bill to pay, but rest assured IT WILL be paid because that’s what I agreed to. However, working through this pandemic has not been easy. Some of the staff members at One Main are VERY UNPROFESSIONAL, but will call you rude and disrespectful when you address their unprofessionalism. Help us Lord!

Ana was very professional, patient, knowledgeable and kind. She explained everything to me and answered all my questions.

Hello, I never leave these things but I got a letter in the mail from them that said I was approved for an unsecured loan for $8k.

I make decent money, 660 credit score, but they denied it (BAIT AND SWITCH) and asked to take over the loan on my car, increase the interest rate, and only give me 3500 cash out on my BMW.

Total scam, I asked to be removed from all of there offers in the future and to not call me anymore. Best of luck with these people, I would run if I were you and reading this.

Best service ever…ask for (Ray)always giving top of line advise…always checking in to see what the company can do to help.