Pollo Tropical

Julie is the best employee they have very hard worker on drive threw an on the line .. send her a lot of blessings . .

Line both inside and out too long a wait. I left and went to Chick fill a where they had people taking orders outside as you pulled into drive thru. Very efficient. In and out.

The manager needs to be re-evaluated. I went to pick up an order earlier, and she began yelling at me when I told her the pick up name. And i quote, “YOUR SUPPOSED TO COME INSIDE YOU DON’T KNOW THAT”….. if I was aware I wouldn’t have picked it up thru the drive thru. Normally its okay for me to pick it up there and I also wouldn’t mind moving. But i am not your child so for you to yell for something this minor shows you lack empathy and professionalism.

I always have had a great experience with this location. Larry manager bends over backwards to help his customers. He and the staff make you feel welcome and wanting to come back.

They are professional. The location is kept neat and clean which is important.

This starts with his leadership and the staff follows his lead.

The food is very good