Pompano Ford

Jolano (sales) was rude, obnoxious and difficult to work with. Clearly, he’s inexperienced and lacks the slightest bit of finesse required to deal with customers. I was prepared to purchase a vehicle – full cash, but he was so difficult that I walked out. I see other negative reviews about this dealership, so I’m not surprised someone like him works there. Receptionist doesn’t acknowledge anyone when they walk in. The whole place had a bad vibe. Stay away!

I brought my 2019 Mustang Convertible to Pompano Ford for body work after it was backed into. From the moment I entered the Collision Shop until I picked up my car, my experience was unsurpassed. I was serviced by both Henry Ortiz and Joe Geddes. The communication and guidance was far superior to anything I have ever experienced in auto ownership. I have been a life long Ford owner, however, I am new to purchasing and servicing in Florida, and the level of service minded professionalism exceeded any past Ford experience. We will still maintain our NY home but will have all our future services and purchases through Pompano Ford. Thank you for a job well done!

Absolutely fantastic!! Where do I even begin? Laura Campagna is an absolute rockstar. Friendly, personable, attentive, knowledgeable, expert communicator and above all else keeps her word and then does even more!!! Pompano Ford and Laura 100% saved our vacation. The vehicle was done promptly, the loaner car was perfect and the follow through top notch. She even left two teddy bears as presents for my little boys! If there was a 100 star rating on Google, I would have selected it and still felt like I can rate this dealership even higher!

Waited 3 weeks for warranty service appointment. Gave them a list of what I wanted done. I get there to leave my car for the day and discover they must keep my car for a week to keep it in place so that they can diagnose it at their availability and I will get my car back in a week and then I may have to return to actually have the work completed I walked out.

Initially not so great. Unfortunately they have only one service advisor for the amount of people. She was great and managing and the dealer should bring people back to work. It is an essential business after all. When I came back to pick my car it was smooth sailing.