Regions Bank

This branch worst customer service ever I called to ask some question I don’t even finish talking she just hang up on me

My daughter and I have been a Regions customer for almost 20 years and this is certainly the first time that I have to report a bad experience. Today, my daughter went requesting help with a wire transfer, which turned to be a big fiasco due to the bad customer service provided by someone name Dee as her break was coming close and anxious to go.
We were not aware that you now need an appointment to get service at any Regions bank – have done a few transactions without appointments, if so that must be communicated, then because the transfer was to an online bank and my daughter did not have written instructions but had the pertaining information she did decline to provide the service.
One thing for sure, we will not return to that specific branch again.
Think about the fact that “WE” customers are the ones that provide you with living and a good treatment goes a long way…

DEE DEE female person on the floor completely disengage to help customers more worry about going to her break. Empty bank and putting all kind of obstacles to run a simple wire transfer. No customer service whatsoever

Wonderful people working there God bless y’all

Amazing staff they make me feel at home 🏡 great 👍 bank I love ❤️ it .