Service King Collision Pompano Beach

Hello There, thank you for taking time out to read this review. I am forever appreciative for Service King’s excellent customer skills. They help make the repair process seemingly painless from start to finish in a convenient manner. They also provided complementary care for vehicle out of kindness and respect. This is the place I recommend to friends, family, and others I care about for fast, friendly, and professional vehicle service! My vehicle still feels like a new shoe after my “justy” went through some ordeals.. They met and exceeded expectations a couple days earlier! Best of Luck to you all! 😊

Before I start employees are nice. Paint job very nice.but one thing is wrong they didn’t prime anything for the paint to stick.coming home from vacation Iam coming home and noticed something.I thought it was tree leafs on my grill.it was the paint peeling .on my grill and hood.first thing I thought no primer. Very sad cause paint job was nice but took short cut.and they replace horn that sounds terrible

The service was amazing. My car looks like new.

Excellent service. People are very helpful and professional. Very clean.

My son couldn’t even get the car home from this shop. We had to have it towed directly to another shop as it stalled out on the way home and he had to push it into a gas station. Their excuse is well they didn’t do anything mechanical, just replaced windows for $1,800. Well aren’t they a service center? Shouldn’t they be able to diagnose what’s wrong with a vehicle and advise repairs? I guess that’s just asking too much from a “service” center. They definitely are not the Kings of service, at least at this location.

And do you see the response from the owner? He is sorry. So typical. Lousy service and all you get is an apology and pass the buck. He wants to pass me off to his leadership team. This is a perfect example of what is wrong with our systems today. Everyone wants to apologize and pass the buck. Isn’t this an owner? Doesn’t this person have the ultimate authority? Apparently not. His leadership team are the ones who dropped the ball in the first place. And does he pick it up and run with it? No, he tosses it back to the ones who dropped the ball to begin with. Not a great way to reach the goal.