Staples

Keyshawn was amazing super helpful when I was having issues!!! 5 stars!!!!!

I have visited the store recently this store in an attempt to purchase my niece’s school supplies. Upon entering the business I was not familiar with the location and knew that I would need assistance with locating items on the school issued essential list. While seeking items on the list i peered around the store to see if there was any reps on the floor who could help. No one in sight, but at the register stood a group of staff- four. I politely asked if there was anyone who could help me find where the reams of papers were located and with a taunting smirk, sales clerk, Jania said, no. I was not offered any other help from the other staff who congregated. Still, I tried my best to remain positive and finish shopping but that lack of customer service made me exit the store. Great hospitality is essential now, more than ever. The pandemic has highlighted just how valuable kindness is. With so many health uncertainties plaguing the world, customers who are attempting to provide children with the necessary tools to thrive in the education system, should not be treated as if they are a burden to staff who are fortunate enough to have jobs in unstable economy. I am not happy at all. I have called the store to give them an opportunity to become aware internally but I was met with that same energy given in the store, annoyance. I asked for the store manager and their name, the person who answered happen to be “Jania” again and she said his name is “Dan…super easy” she arrogantly stated. I asked for any other manager on duty and then I was told all managers are busy with inventory and could not come to the phone. I cordially ended the call feeling even worse than when in the store… I have literally never written a unsatisfactory review before but the type of treatment being rendered to patrons is unacceptable and training needs to be urgently incorporated.

Great Curbside Service!!! The Parking lot was flooded they came out to my car and brought me my items! This is phenomenal customer service and I reccomend this location to everyone. Thank you so much Staples Team…Keep up the Great Work!!!

Went August 1st for tech support and though the issue was tricky, the associate manager and associate were very kind and helpful! Since you can just go in and see what issue you have on your computer at no cost, it saved me time and money!

I Always feel welcome at the store! The staff are very nice