Starbucks

Today 3/9/2021 at 7 pm I went for a quick coffee in my way to the cinema and I got an urgent email. I bought the coffee and the intention was to sat for a few minutes at starbucks at 4854 N Federal Hwy but I was told I could not seat. I was the only one in this large store in which there are 5 or 6 employees I came to know. I standed up answering my urgent email when Josh came to me and said I had to leave. Again I was standing in a corner (Because my ipad was charging) with my mask in an emply Starcbuck. I explaned to him that I was doing something urgent that was going to take just a few minutes and I would drink my coffee really fast because I wanted a refill.
The store is huge and there was nobody there since the lobby is closed but open to ask for orders inside. Josh right away called the police.
As promised I right away finished the coffee and he refused to give me the refill.
I have been in many starbucks that are completely open to public when people like me have a mask and there is no issue and there are some like this one they let you come in and want you out immediatly.
I think employees like this one bring a bad name to the chain and expose the franchise to a bad name and possible law suits.
It is difficult to comprehend how this person is not scared to work a full shift with all those employees but believes because a customer stands 10 minutes or less in a corner with a mask creates such a “threat” to his health.
I believe with this type of behaviours of employees this store should be close to public to save them from these kind of emplyees mistreatment, lack of customer service and common send and they should just do a drive through.
After a year in the pandemic I think the employees should know better that in such a large store one person for 10 minutes with a mask in a corner is not a threat compare to 5 or 6 employees working with them.
I hope Starbucks give classes to employees like this one to have a better undertanding of the pandemic, customer service and city laws.
This Starbucks probably survives due to its great location.
About a year ago I don’t even remember what it was I was going to write a bad review on it for a mistreatment I suffered but I don’t even remember even what it was. But today seeing 5 o 6 employees and there was a police officer that also saw them, it was lack of common sense that a customer standing in a small area answering an emergency situation was a such a health threat.
To sum up, I find the store employee acting ridiculoulsy and I hope the owner of the store can provide customer service classes, and pandemic and health classes or accomodate better this employee so he does not find that a customer with a musk in a corner for a few minutes creates such a “health theat” to his who was very far away from that corner surrunded by 5 or 6 employees, since everyone came out of the kitchen.

This place is always busy. I applaud the efficiency and great attitude of the folks here. Even when slammed, they seem to work hard and have a great attitude. Drinks are always right and the food yummy and hot.

Great little coffee cafe. Outside seating is available. Starbucks, best coffee in town, snack, and pastries. Clean and efficient.
A nice place for a break away.🤗

Coffee and service is great. But the location is terrible!!! So hard to get into the parking lot. No way to park because of the drive thru line. Had to park in another company’s parking lot and risk being towed just to walk over to pick up my mobile order. Will definitely not try this location again in peek hours.

The daytime girls are incredibly sweet! Make sure you come through with your pets too — they’re awesome and accommodating!