The Court at Palm Aire

Our sister, a resident of The Court at Palm AIre recently celebrated her birthday. Current pandemic visitor protocol limited what we could do to acknowledge her special day, so I called Nancy Levy, Activities Director for a suggestion. We spoke for a few moments and she suggested that we bring a small cake, scheduled an afternoon visit and she said….”leave the rest up to us!” Nancy was also kind enough to mention that our sister had talked about fresh flowers in a conversation earlier that week. We arrived at the designated time with birthday cake and arrangement of yellow roses. Mary Kaplan greeted us and directed us around to the lanai where they had arranged a table and chairs (appropriate social distancing) decorated with happy birthday table linens, balloons, and a sign on the wall Happy Birthday! And as our sister came through the door wearing a Happy Birthday crown with a huge smile. She then saw the cake and roses…..and told us how much she loved fresh cut flowers. Nancy and Mary went above and beyond what we expected and we can’t thank them enough on how much this meant to us and to our sister. It’s refreshing to experience individuals who truly care and take it upon themselves to provide an exceptional experience! Thank you to all of the staff for what they do every day and thanks again to Nancy and Mary!

My mother was in rehab for 3 weeks at the Court. It was definitely a positive experience for her as well as our family to know that she was well cared for by the entire attentive staff (nurses, therapists, administrators). Everyone that we encountered in person or by phone was professional & empathetic. With the current stress of the CoVid pandemic & not being able to go inside for visits, they did everything possible to put our family at ease in keeping us informed & allowing us daily visits with mom at her window & speaking over the phone. I highly recommend the Court if you’re in need of a skilled nursing facility & rehab for your loved one.

Nancy Levy and Mary Kaplan are the best. Our deaf aunt has been there for a month now and can be very difficult. Both of these ladies have been so very helpful in acting as my liaisons to her in these very difficult COVID times. There is little doubt in my mind that they will have her settled in and content in her new home in no time. They have helped me with all of my concerns amidst all that they have to do and I’m so appreciative. The medical staff has been in contact with me over each and every medical issue. To date, I feel very happy that she is here.

Nancy Levy is amazing. Mary Kaplan is amazing. They have literally done EVERYTHING THEY CAN and I absolutely am grateful for these two women as well as the nurses that’s taking care of my Father. Visitation is easy , Zoom calling is easy , sending careboxes is easy with these ladies. Thank you both so much….

My mother lives in the nursing home at the court of Palm Aire. I feel so blessed to have her there. The staff is so caring and they take such good care of her. I just can’t say enough about all that they do for her and my family especially under these very difficult times. I am always telling my friends how wonderful this place is. Thank you to everyone at The Court Of Palm Aire.