Tire Kingdom

I came in not knowing that my tire had a tiny hole in it. They looked at the tire and found the nail in less than 30 seconds. They patched the tire for free! I’ve always liked tire kingdom but this location takes the cake. Definitely going to be my regular location

Went in today to have a simple service completed. We were told that it would take an hour and a half. Upon entering the building we notice that there was one cashier and a long line. Barely any practicing of social distancing. This simple service took almost 3hrs to complete! We realized after the fact that there was only 1 servicemen providing the repairs. We asked to have the new tire placed on the back as we had purchased a new tire a few weeks ago. That tire was placed at the back. Our request was simply ignored as the guy placed the tire at the front.The cashier( Sam) casually pulled down his red cloth mask for several minutes at a time. He proceeded to walk around the store with his face uncovered, with the mask on his neck.
Are you serious?! In the middle of a worldwide health pandemic where Florida has seen outrageous outbreaks? He left the store with patrons unattended without bothering to say a word. Totally unacceptable and unprofessional! This place is horrible! Management needs to do better and hire more staff!

COMPLETELY INCOMPETENT!!!
I had a plug in one tire but decided to replace a pair instead of one. I advised them on the phone and in person the front tires were to be replaced. They replaced the back tires!!! When the next day the car was off balance, I questioned them and brought my vehicle back. After they had the car for a couple hours, they lied and said “something is wrong with the tire or wheel, but we don’t know what it is.” I brought the car to the dealership and to my shock they said my problem was my tire had a plug in it! This Tire Kingdom cost me $300.00. If they would have replaced the proper tires to begin with, as I asked, I would not have had to spend another $300.00 at the dealership.
And the lying directly to my face, instead of admitting their screw up. Deplorable. I should have known something was up when “TIRE KINGDOM” says “I don’t know what is wrong with your TIRE!!” I never write reviews but believe, GO SOMEWHERE ELSE!! I also tried to discuss this with the store manager before I wrote this review by going to the store and calling, but I have been told he is not there…and they do not know when he will be back. So I will move on and save my energy. I advise you to avoid this place at all costs.

I made the appointment with one of the managers, Percy. I feel like everything that could go wrong from my end – did on this appointment. First, I arrived a half hour late. He still agreed to service my car. Then, I couldn’t get my line of credit approved and I had to ask him to email the work order to the bank 6-7 times. After all of that, all of the employees were finished and sent home. Percy made sure that my car was finished and ready to go and locked the store and stayed with me for another 45 minutes to make sure I get approved for the funds for the repair. Even after that, I ran into problems with my phone and could not load up the necessary paperwork for him to finish my work order. At the end of the day, he showed unequivocal patience and professionalism from start to finish. My car was done quickly and with no issues and my stress was reduced to a minimum because of the patience, care and concern that Percy demonstrated in my difficult situation. Five stars all the way to the manager and all the staff.

I did stop by at this place this evening and I am disappointed that they won’t do oil change service on my vehicle today and the service technician asked me come back tomorrow. I did arrive at least an hour before this place close and he said that we do not have enough time due he has multi tasks. I thought the oil change service does not take too long. I don’t think this place sounds professional and friendly at all. :(. Then, I decide go somewhere else that have available quick oil change service.