U-Haul Moving & Storage at Sample Rd

I thought I had purchased the 2 year warranty on my trailer lighting package. After a long search on their computer, it was found that I hadn’t . The connector had melted and I was not very happy. The technician found the replacement unit and the manager had it installed for me. What made this outstanding was the fact that even without the warranty, the manager did the right thing and did not charge me. Wow, you don’t see that often anymore.

I wouldn’t even give it one star!!! Just left this establishment one of the associates asked the manager to assist me and he refused to do so. I over heard the entire conversation. I asked him just to simply point out the items I need and I walked them to the cashier and checked out. I had to ask a younger gentlemen to assist me with my things.

Kevin was a joy! He helped me out tremendously!!! Gave me a tour and gave me a great rate!!! Highly recommended!!!!!

Knowledgeable, personable service and a very good value. Tanesha answered the phone promptly and Antonio explained my trailer options when I called. When I arrived, they were both easy to work with. I was in and out in a reasonable amount of time. Returning the trailer a few minutes after closing, they were both still there and enthusiastically checked the trailer back in. Thank you.

Excellent service. I stopped in last minute and even though they weren’t able to fit me in the schedule ASAP, they took the time to call other locations and found me a location that could take care of me. They saved me several hours, which I’m thankful for.

Thank you Tanesha!