Comprehensive Home Care

Terrible. First the person who was supposed to be helping me with showers never wanted to come and wouldn’t call when she was supposed to. Then she would come HOURS late.These people wouldn’t listen to what I was saying at all. The physical therapist went to an international airport and it was duringthe virus. He had to take 2 weeks off and was actually surprised! Then he had other things to do on the days I could see him but expected me to go around HIS schedule. He threw me off every week. Even when I had doctors appointments! Very rarely was he even doing any physical therapy! Then when I was feeling really bad, he asked if I wanted a nurse to call me daily to check on me since I live alone and was scared. She only called 1 time! When I finally had enough of these people, I called and told them I didn’t want anyone any more and THAT person informed me that SHE WAS AN RN ( not knowing that I myself went to nursing school for 5 years, was a massage therapist, and a lymphedema therapist. Maybe they shouldn’t assume that who they are talking to is stupid.) And that HER back hurts from sitting down all day. Her problem! But. I have a broken back, pelvis and hip. So she tried lecturing me on exercises and I needed to do them. Too bad the therapist didn’t know that. I was doing more exercises when he wasn’t there. I don’t know where these people got their training but they might want to go back and try again. I will be calling Medicare and reporting them. I will definitely tell my primary.

My mother has had to have the medicare nurse come out for several issues. Comprehensive Home Care’s Donna Kowalski, RN has been one of the most compassionate and efficient nurses I have met. Her caring and detailed approach to helping her patients understand what she is doing makes a huge difference. Thank you, Donna.

Great Medicare home care agency, locally owned and operated.