Computer and Phone Repair

I shop around for prices on putting a new battery into a sealed hp. There were some cheaper prices on the internet but I wanted to buy in store so I chose him he had the best price.

I brought two i phones from my kids today for repair and they fixed it quickly for a very reasonable price. They listened to my concerns and they were very professional. I am very happy for the second time visiting this family business. I highly recommend this store.

I had a tiny crack at the corner of my screen that I needed fixed. When i got my phone back, the screen was lifting around the edges, the screen has a pink tint, the face recognition doesn’t work any more, and when typing I have to press hard otherwise the phone will not do anything. When I took the phone back and showed them all of this, they said “oh well.. maybe because it dropped or something i don’t know” and handed the phone back to me. Didn’t take responsibility or try to help fix the issue.

This man managed to fix my phone the same day but my Face ID wasn’t working afterwards. He didn’t even try to replace a new screen to see if that was the problem. He’d rather explain to me that it was a “software” problem and there was nothing he can do. Zero problem solving skills.

Got screen repaired, iPhone came back disabled needing to connect to computer. Once reset the passcode was not mine. Had to factory reset the phone, lots of hassle not worth the time. Go somewhere else.