Grainger Industrial Supply

They have great customer service. They help you find what you need. They are close to me and we always go for pick up but they deliver fast too

Fast & efficient. Easy parking. Friendly staff.

Horrible!
On 07/07 I order 2 items that said IN STOCK (1/2 face respirator with filters to make it work. I even called the store PRIOR to purchase and told in stock. As of 09/23 they have failed to deliver the filters. I have called every month as they do not update you. Now I have a respirator that doesn’t work and they won’t allow a return even though it’s been their issue. It’s not COVID that causes this. If they say an item is IN STOCK on day of purchase than it their INVENTORY SYSTEM that is wrong. Instead of offering a discount back or a return they stuck with their policy and were RUDE in doing so. So I’ll stick with my policy of only shopping elsewhere after this treatment. What they failed to know at the time as my fiancé owns a multi million dollar construction company and will be calling his commercial rep to cancel his account.

Small sales and service are just as meaningful as the big deals. Grainger doesn’t get this.

They have most items that I need in stocks and if not call and they will usually get it in 1 day.
Helpful staff. They will assist in making sure you get the right ite. Prices are fair.

We use Grainger all the time and they are handling these trying days with lots of class. I call their 800 number and order. They tell me it will be there on a certain day and most of the time I get an email saying the order arrived earlier. I love that they help me get the answers I need when I have a question too.